From tank commander to Head of Engineering and surviving the AI quality cliff

Season 1, Episode 21 • 1:08:00

From tank commander to Head of Engineering and surviving the AI quality cliff

Welcome back to I'm a Software Engineer ~ What Next? The podcast for devs figuring out their next move. Hosted by James Wilson and Matt Sinclair, we talk honestly about what it takes to build a meaningful career in tech.

This week we're joined by Ben Moag, Head of Engineering at InsurX. Ben's path is not the usual one: computer science at Bristol, then Sandhurst and a stint as a tank commander in the British cavalry, then a decade in finance — central risk trading at Citi, quant portfolio management at a hedge fund — then the standard quant PM ending of burnout and a divorce, and now his sixth greenfield build, this time rebuilding the InsurX platform live while the business is still running on it.

In this episode, we cover:

  • Ben's "if you bend it, you have to mend it" philosophy and why a chaotic childhood is good career preparation
  • Why a quant trading floor is more stressful than commanding a tank
  • The Citigroup coffee story and what high-trust teams actually look like
  • Managers care about outcomes, leaders care about repeatable outcomes
  • Why Ben lets his team veto his hires before he ever sees a CV
  • The AI quality cliff in March and April, what's causing it, and what to do about it
  • "Only ask AI a question you know the answer to" and other rules for surviving agentic coding
  • Advice for engineers a year or two into their career, and why this is the most exciting time to be building tech since the 80s

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